The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
    • We do not sell, share, rent or trade any of your information to any other party.
    • We accept orders from browsers use secure socket layer (SSL) technology.
    • Your entire credit card number is transferred only to appropriate Credit Card Company and merchant service provider during order process.
    • You do not have to fill out all information for the next order if you've already registered on our website, you can access to your account for reviewing your order, checking shipment status,and order history. You can update all your information anytime you like. You must keep your user ID and Password.(We do not have your password and used ID)
    • All your private information is stored securely, properly and professionally by our staffs.
    • It is your responsibility to remember your user ID and password for your account.
    • We would not have your password and user ID if you lost them. Click here for help


  • Shipping & Delivery
    • All Online orders may be Placed or Faxed-in orders(24 HRS/DAY,7DAYS/WEEK)
    • Our business hours:MON-FRI 9:00am-6:00pm. SAT 9:00 AM-12:00PM.(local business)
    • All FedEx or UPS orders placed before 12:00 P.M.(Central Time) will ship the same day.
    • All FedEx order placed after 12:00 P.M.(Central Time) will depart the next day.
    • We provide you UPS/FedEx Tracking # (see your invoice) after placed your order.
    • For your Reference, we also provide this shipping map (below) for estimated transit to your location.



    Map



  • Miscellaneous
    • No minimum purchase is required.
    • All C.O.D. orders are shipped by FedEx Ground or UPS Ground
    • $20 flat shipping fee will charge to order is less than $700.
    • $5 flat shipping fee will apply to order is over $700 and plus $5 for each box for pipe tobacco order.
    • All major credit cards,money order,cashier's check and certified check will be accepted.
    • We do not accept any credit card for any order is more than $500.00 amount.
    • Accounts may pay by Company Check upon approval of our credit application form.
    • All returns with prior authorization only and We do not pay any return shipping fee.
    • All sold products must be returned within 15 days of the pourchased date
    • The Return of any damaged,defective products and any missed items must be reported within 24 hours of receipt.
    • If the return is a result of our mistakes such as shortage,misplaced,wrong item etc. We will pay return shipping fee.
    • Shipping charges are Non-refundable.
    • 20% restocking fee will be charged for all returned items.
    • Special offers in our catalog’s list price may not be used with other offers.
    • Sales price may be subject to change without notice.
    • Buyer is responsible for their local and state tobacco tax.
    • We reserve the right to limit quantities of merchandise.
    • According to the federal law, distribution and sale of tobacco products to minors under the age 18 is prohibited.

    New Account

    Wholesale2store.com welcomes all new customers. We thank you for support our business and give us an opportunity to work with you. To better assist you with new account registration, we need you to fax or email us a photocopy of your resale business license(and/or tobacco license if your state requires one),government issued photo ID and Federal Tax ID(FEIN #). All new accounts pay by C.O.D Certified check or Money order,and No Exception! You may request a wholesale2store business application if you would like to pay with C.O.D Company Check. Please fill out the application completely, sign, date and fax or email to us.

    • Three Ways To Order:
    • 1.) Simply order through our website: www.wholesale2store.com
    • 2.) Email to us: deal@wholesale2store.com
    • 3.) Fax order to us: 1-888-779-3238

    Please call us if you have any questions and concerns about our online store policy! Please call toll free number 1-888-779-3205 for Customer Service Deparment.